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We make your customers smile.

Mystery Shopper Experts

Measure the customer experience with us and improve satisfaction levels.

ABOUT US

Since 2009, our Marketing Agency seeks to help clients improve the consumer experience, we develop tailored measurements so that they can work on their strengths and weaknesses, creating a personalized map to success. We are here to make your business more successful, ask us how we can help you.

Seoriginal, cliente, comprador, atención, empleados, control, evaluación, mejorar experiencia cliente, evaluar empleados, detectar empleados infieles, mejorar atención cliente, medir satisfacción clientes, cliente oculto, cliente fantasma, detectar irregularidades empleados, evaluar procesos empresa, controlar empleados, evaluar atención cliente, Mystery Shopper, shopper expirience, encuestas online, relevamientos locales, negocios, medición de góndola, buenos aires, argentina, Latinoamérica, gett.mobi, shopnchek.com, hsbrandslatam.com, hsbrandslatam.com, axil.com.ar

14 years

Helping companies of multiple areas

+ 80 clients

They trust our measurements

+ 1,500 shoppers

At national and international level

+ 35,900 surveys Effective with different methodologies

Software

Good service is not enough to increase sales, customers are increasingly demanding and value good advice. The staff must have extensive knowledge of the products, perfectly handle sales and persuasion techniques. Evaluate and improve these aspects by hiring premium mystery shopper services, expert professions for what you need.

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MYSTERY SHOPPING

GROW YOUR BUSINESS

Servicios

We develop custom measurement programs. Contact us and we will help you take your brand exactly where it needs to be: ahead of the rest.

mystery shopper

Also known as a mystery shopper or ghost shopper, the Mystery Shopper monitors, evaluates and reports the quality standards of the service provided by a company.

Technical Surveys

Through an agreed visit, the requirements used as reference points are verified through a systematic, independent and documented process to obtain evidence from the records.

Online Surveys

Valuable information for decision-making can be obtained through online surveys and can be distributed via email, social networks, SMS, direct links, or QR codes.

Share Of Shelf / Gondola Facing

The gondola measurements allow obtaining indicators of the existence of products and the presence of advertising elements, allowing to improve executions in supermarkets.